Saturday, December 13, 2008

ERP in the different industries

I have been blogging about the very specifics of ERP for sometime now. For instance, my blogs have tackled not just individual vendors like SAP, Oracle, Baan, Saleforce and Microsoft also their individual components as well.

I remember having blogged before about the individual SAP xApps and how each of them have been designed to leave smaller footprints and that some of them have been design for specific industries. One such example I pointed out was SAP xApp Integrated Exploration and Production (SAP xIEP) for the oil industry.

I like to point out how ERP in general has been received in the different industries which have positive effects in the ERP implementations.

In the Manufacturing Industry, ERP has greatly given benefit by increasing the efficiency, quality and throughput of complex manufacturing processes. Before the advent of advanced ERP software applications solutions, the manufacturing industry has been plagued by problems coming out from inefficient management of communication. With ERP implementation, all barriers to communications have been torn down and those such complex areas of manufacturing like supply chains, ware house and logistics have been closely linked and coordinated. Also, in the past, customers would have to go from pillar to post just to make an inquiry about the status of the products or any query about technical problems and difficulties. ERP has helped track down product status so that both customers and the company will not be wasting time digging through records or running from one department to another. The Manufacturing industry is biggest industry to benefit from ERP.

In the Insurance industry, ERP has seamlessly integrated three general areas into one efficient working group. These areas involve the company, the insurers and the insurance agents. With ERP for the insurance industry, transactions and monitoring of performance of the agents can be easier. ERP has helped speed up coordination between agents and insurers. In the area of government insurance, ERP has eliminated or minimized red tapes and bureaucracy as decisions are so crystal clearly based in database data.

ERP has benefited the Healthcare industry by efficiently managing large government hospitals and sorting out hundreds and thousand of clients and different degree of medical attention. In some really huge hospitals, an ERP that focuses on the vertical market segment is commonly implemented. Of course, the healthcare industry has accounting and human resources too so they the bigger the company in this industry is, the more it would need ERP.

In the Hospitality industry, ERP are used by big hotels and resorts. It is very common for world wide chain of hotels to implement an ERP to keep track of operations from different geographic locations. Even in the local level, hotels have different sections like housekeeping, food and beverage, customer service, and many more. The hotel and resort industry is one of the most personalized industry in terms of transactions so data should be fresh and updated all the time to avoid embarrassment and eventual loss of customers.

So there it is. Whatever the industry, will always have a solution.

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