Oracle Learning Management (OLM)

One of the biggest forces that affect the overall success of the business comes from human resources. For many companies, hiring the best minds and the best attitudes is just the preliminary stage of keeping a brilliant workforce. But most the task associated with the human resource department is in constantly upgrading the skills, attitudes and knowledge of the workers about the ins and outs of the business operation.

Many companies spend large amounts of money to send their staff to study. But as the business grows, more expense will be needed as more staff will be hired to the workforce and these people need to be constantly trained and upgraded too.

The Oracle Learning Management (OLM) could be a great help in the learning aspect of workers in the company. Instead of sending the employees to study outside, which may mean added spending, the OLM can help the company with classroom based trainings. The OLM can give workers the learning they need at the time appropriate for them. Because of the application's great flexibility, it can allow managers to automate some key business flows such as order processing and performance appraisals and keep track of the employees learning and development activities.

Oracle Learning Management has been developed to support all levels of education through a single unified learning delivery system. All areas of the business enterprise, from the workforce to applicants, customers to partners, can avail of the education system about the very nature of the business organization

The Oracle Learning Management is web-based so it can be easily accessed anywhere. It offers full management of competencies related to workforce, structured learning paths, educational certifications, and a unified catalog in a central location. Tests and exams can be easily created to monitor the learning progress of the participants.

Because of the unique need for employee to juggle studies and work at the same time, Oracle Learning Management's can allow its participants to manage their own learning progress based on their goals. The learning path could group together specific courses which target to certain community in order to focus training investment on critical jobs. There are a variety of purposes that the learning path can be packaged for such as for role based paths, performance remediation, and career development. The three learning paths supported by OLM are catalog, manager-created, and learner-created.

The OLM easily integrates with Oracle’s talent management applications so that administrators and managers can make learning paths based on performance appraisals and other processes

As they say, time is gold and this is even more applicable to business organizations. Implementing Oracle Learning Management can make companies ensure that all learners optimize their learning time in the least time possible. As part of OLM's "student policy", the application enables managers to restrict enrollment to certain employees who are qualified for a specific course. Requiring prerequisites for course and competency makes sure that those studying will have a minimum mandatory level or expertise before they are admitted to a class. If they don’t, they will be advised to take the prerequisites first.

Oracle E-Business Suite Customer Relationship Management

It is a beautiful day today – the sky is partly sunny and partly, perfect time to go out and jog or walk and chat with people in the park. Starting a beautiful day would often mean that the whole day at work would be a delight as well.

It is also a good time to blog about building beautiful and profitable relationships with customers. So, today's blog about Oracle's E-Business Suite will focus on Customer Relationship Management.

Customer relationship management (CRM) is a term used in business with a broad interpretation. But in general it refers to activities related to managing customer relationships including the capture, storage and analysis of information about customers, vendors and internal processes of a company.

CRM itself has three general aspects. The Operational aspect refers to automated support of processes related to customers including sales and service representatives of the company. The Collaborative aspect refers to the direct communication with customers. The Analytical aspect refers to the analysis of customer data to be used for innovation and decision making.

Oracle answers all CRM related needs with its information-driven Customer Relationship Management (CRM) product lines. The Oracle CRM converts a company's data into a great driving force for profitable customer interaction while keeping a cohesive relationship with them. As such, the major benefits of implementing the Oracle CRM are reduced cost of interaction, driven with incremental revenue and growth in customer value.

Oracle has deeply understood that the very essence of customer relationship is not just about technology but as a holistic approach as well to the company's philosophy in dealing with customers. Such approaches include front-of-house customer service, employee training, policies, marketing and others. Which is why Oracle E-Business Suite - Customer Relationship Management, being one of the modules in the suite, is also composed of more than 50 CRM-specific applications addressing all phases of the CRM cycle.

Some of the major members of the family of the Oracle E-Business Suite - Customer Relationship Management include the Oracle Channel Management, Oracle Marketing, Oracle Order Management, Oracle Sales and Oracle Service.

The Channel Management Applications ensures that the company uses accurate and consistent enterprise information in order to increase channel effectiveness.

The Marketing Applications of course helps in effective marking using information driven analysis, planning and execution of marketing campaigns and trade promotions.

The Oracle Order Management automates and streamlines the company's sales order management processes by having a unified and scalable data model which shared across the enterprise.

Oracle Sales provides advance selling automating tools for accelerating the life cycle of sales and ensuring accurate and consistent enterprise information. It gives the company a single global basis of information as basis for action in different divisions like sales, marketing and finance among others.

Oracle Service helps the company's agents and technicians meet and exceed the expectations of customers.

There you go with Oracle's CRM within the Business Suite. I wish a profitable day and hope you are enjoying the same weather as I am now.

Oracle E-Business Suite Advanced Procurement

I guess so much has been said about Oracle E-Business Suite Product Lifecycle Management (PLM) in my last blog.

As name clearly indicates, Oracle E-Business application is a suite of applications and a company can choose to implement all modules in one go or implement a single module at a time. Whatever the choice of company is, it depends on how it needs and how much it can afford.

Anyway, one of the modules in the Oracle E-Business Suite is the Advanced Procurement Module.

Procurement is the act of acquiring goods or services at best possible total cost of ownership. Also considered in procurement is having the right quality and quality of the good or service, doing procurement at the right place and time for the benefit of the organization.

The Oracle E-Business Suite Advanced Procurement also comes as several modules.

The iProcurement module helps control spending of employee through a self service requisitioning function. This module is web enabled with shopping system which can allow end users like employees create, manage and monitor orders while a central control is managed by the purchasing department. With iProcurement, it can be easy for the business organization to implement policies in pricing agreements because all transactions can be reflected.

The iSupplier Portal module is an enterprise wide application responsible for structuring all supplier communication via a secure internet based portal. Dynamic companies sometimes find correspondence through phones and emails a waste of time and proned to errors. The iSupplier Portal provides update information related to the business such as purchase orders, delivery information, and payment status. Through the iSupplier Portal the company and the suppliers can exchange communication related to requests, ship notices, payments, and profile data.

The Procurement Contracts module helps create and enforce better purchasing contracts in an error free fashion. This module lets a company take control of contract life cycle starting with authoring to closeout.

The Purchasing module streamlines processes related to purchase orders and at the same time strengthens compliance of company policies. It efficiently automates purchasing making it easy for buyers to transact and improve management of supply base. This module has a rich store of policy of supplier information.

The Supplier Network module connects customers and suppliers using intenet based models. It features message setup, transformation and routing services so that online administration can be a breeze.


The Services Procurement module helps an company gain complete control of services spending by helping manage services procurement with an online step by step process.

The Sourcing modules facilitates online collaboration and negotiation with other organizations to make information exchange regarding sourcing requirements and contracts a lot easy.


The Daily Business Intelligence for Procurement is a rich web bases reporting and analysis tool that can help spot opportunities for company savings and track performance of suppliers. Because it is web based, decision makers can easily access information from anywhere. It also has security features to ward of potential cheats.

So there it goes. Tomorrow is another day and another innovative software solutions from the E-Business Suite.